Employee Involvement & Responsibility
“Before, I didn’t talk at home about what I did at work. Now I talk about it all the time. I can hardly wait to start work on Mondays.” Production line employee & Teamster member, Food Processing Plant, Fairfield, CA.
Getting Consensus/Team Decisions
“If there is one thing that stands out it is Meridian Group’s ability to work through issues. Meridian Group helps you solve your problem in a way that makes it your solution. Other consultants bring the solution, so that when they leave it all falls apart.” Executive Director, CA State Agency.
“As a result of your work we set up weekly Meridian Meetings to make management team decisions. It’s where everybody brought their issues for discussion and answers.” General Manager, Oil Refinery, El Paso, Texas.
“I learned how to make better team decisions. I’ve since used the 4 step model across the world. What is better decision making worth when over 80% of most business decisions are poor? I learned how to facilitate effective meetings. How much does productivity increase by effective meetings combined with effective decision making? You taught me how to look at issues from a systemic perspective, which has helped make better decisions and more effective changes.” Operations Supervisor, Oil Refinery, El Paso, Texas.
“It was a time of tremendous change. Everyone was frustrated. People felt threatened. The four step decision chart was simple, non-threatening, and it was not my way. It was a way to think about the things we will want to solve, and it didn’t come with an agenda. It’s about how we will all make decisions.” Executive Director, CA State Agency.
“You can have trust with your immediate work group. With Meridian group it was with the whole organization.” Supervising Engineer, Oil Refinery, El Paso, Texas.
“What I enjoyed the most were the conversations with other peers up and down the ladder. Your work opened a whole new area of communication.” General Manager, Warehouse & Distribution Center, Food and Drug Retailer, Anaheim, CA .
“I’ve learned from you how to listen for the meaning behind the words, and what is not said. This made me more effective. It also taught me how to convince people of doing the right things by my talking about things that resonate with their values and perceptions of the world.” Operations Supervisor, Oil Refinery, El Paso, Texas.
“Meridian Group brought management and the workforce together in a sincere way without weight on one side or the other. You found the best of both sides, how can we find a way to make it work better.” Regional General Manager, Warehouse & Distribution Centers, Food and Drug Retailer (with multiple unions), San Leandro, CA.
“One big impact on us was in the union situation. We saw each other as close-minded. There were people on both sides who used the barrier there and did not want the barrier to be breached. It went so well, from not getting along, to a completely open house where everybody got along. One good measure of how well it worked was that the Teamsters signed the contract early.” General Manager, Warehouse & Distribution Center, Food and Drug Retailer, San Leandro, CA.
Meridian Group Consulting Style
”You never came here to tell us what to do. You were like the wise persons watching us, then helping leaders elicit from themselves. Most consultants try to suss out what I want to do and then tell me what I want. You operate at a senior level and you move us in a direction rather than towards goals. You have tools rather than processes.” Executive Director, CA State Agency.
“I talked at home about specific things we did, and still do. I think about you every day. Your whole life you carry the principles Meridian Group brings. You see how so many things can be done better.” General Manager, Warehouse & Distribution Center, Food and Drug Retailer, Irvine, CA .
“An easy non-threatening manner that let you accomplish what you did. High-powered hotshot consultants get your back up when they walk in the door. Meridian Group understands how business is done these days with all the stresses and strains. You have a real gift in understanding the underlying problems and helping senior managers see where things are screwed up. You’re non-threatening way lets people confide in you.” Executive Director, CA State Agency.
Our work improves your culture in the first 90 days
- Everyone is engaged with the success of the enterprise
- Problems are solved quickly by the people closest to them
- People experience being valued as human beings
- Enthusiasm and commitment are restored